The STAR model delivers optimal value and positive organizational results by creating, identifying, and implementing:

• A strategic plan that addresses present realities and anticipated needs for the next three to five years.
• The “right” (i.e. customized) organizational structure to enable the strategic objectives to be accomplished effectively.
• The assessment tools to ensure that the right people are in the right jobs.
• The appropriate processes to enable people to be successful.
• An effective employee reward and recognition system.
• Clear and consistent communications across all levels of the organization.

These elements, combined with strong, cohesive leadership across the organization, will create an environment of continuous process improvement and positive results.

The ultimate benefit will be a loyal customer base—the key driver behind any business success.